I analyzed how the supply chain works today. That meant understanding what happens when team requests materials, how buyers process those requests, how logistics arranges vendor pickups, and how each team coordinates with others.

I documented these workflows step by step, identifying where manual coordination created delays. For example: when R&D raises a material request, who approves it? When logistics schedules a pickup, who needs to be notified? When a shipment arrives, how does quality get alerted to inspect it?

I worked with stakeholders across R&D, procurement, logistics, stores, and finance to understand their specific needs and pain points. This documentation informed the engineers building the software about what each team requires from the system. The work was unglamorous but necessary. Before anyone builds software, someone has to map the messy reality of how things work today.